Terms of service
Last updated 30 August 2026
These terms are the agreement between Lactone Labs Ltd (“we”, “us”) and the business subscribing to DRAMFINDER (“you”). By creating a venue you accept them.
1. What the service is
DRAMFINDER gives your venue a themed web page where your guests describe the flavours they want and are shown the closest bottles from the list you maintain. Matches are suggestions generated from flavour data. They are not professional advice, and nothing in the service is a promise that a guest will enjoy a particular dram.
2. Your account
Sign-in is by one-time link to your email address, so keeping that mailbox secure is what keeps your account secure. You are responsible for what is done through your account. Tell us promptly if you think someone else has access.
3. Your content
Your logo, colours, venue name, welcome message, prices and stock information remain yours. You grant us only the licence needed to display them on your venue page and operate the service. You confirm you have the right to use the logo and any other material you upload.
You are responsible for the accuracy of your prices and stock. We display what you enter.
4. Alcohol, licensing and your legal duties
We do not sell, supply or promote the sale of alcohol to consumers. The service is a reference tool for guests already in your venue.
You remain solely responsible for complying with your licence and with all applicable law — including age verification, responsible retailing, alcohol marketing rules, and any restrictions on how prices are displayed. Nothing here transfers any part of that responsibility to us.
5. Our catalogue
The shared bottle catalogue and its flavour mapping are ours and remain ours. You may use them to operate your venue page. You may not scrape, resell or redistribute them, or use them to build a competing product.
6. Fees
The subscription is £20/month per venue, billed monthly in advance. It is a rolling monthly agreement with no minimum term: cancel at any time and the service continues to the end of the period you have paid for. We do not refund part-months. If we change the price we will give you at least 30 days’ notice by email, and you may cancel before it takes effect.
7. Availability
We will use reasonable endeavours to keep the service available, but we do not promise it will be uninterrupted or error-free. We may take it down briefly for maintenance, and we rely on third-party infrastructure we do not control.
8. Ending the agreement
You may cancel at any time from your account or by emailing us. We may suspend or end your access if you breach these terms, use the service unlawfully, or do not pay. If we end it without cause we will refund any period paid for but not used.
9. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for lost profits, lost sales, lost goodwill, or indirect or consequential loss; and our total liability arising out of this agreement is limited to the fees you paid us in the 12 months before the claim arose.
10. Changes to these terms
We may update these terms. For material changes we will email account holders at least 30 days beforehand. Continuing to use the service after a change takes effect means you accept it.
11. Governing law
These terms are governed by the law of Scotland, and the courts of Scotland have exclusive jurisdiction.